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Tween - Club Staff

POSITION DESCRIPTION

TITLE: Tween- CLUB STAFF

DEPARTMENT: Tween Club

REPORTS TO: Program Director


PRIMARY FUNCTION: Club Staff members are responsible for but not limited to reporting on and running Boys & Girls Clubs national programs, club programs, and personal special programming. Maintain the day to day club operations such as working the front desk, answering phones, accepting registrations, and speaking with parents and community visitors.   

Key Roles and Responsibilities:

1. Be a consistent positive role model for teens.
2. Understand group dynamics.
3. Goal oriented person. 
4. Understand goals of members.
5. Report to work on time and properly attired.
6. Greet members and parents with a positive attitude everyday.
7. Develop personal relationships between staff and Club members, which are conducive to good will, friendship and guidance.
8. Encourage and provide an opportunity for activities and programs that are current, fun, positive, structured, and meaningful.
9. Effectively plan and implement the required program activities.
10. Teach reasonable and consistent rules pertaining to behavior during activities.
11. Manage the center solo as well as with other staff.
12. Provide a diversified program of activities that maintains the interests of all members.
13. Introduce members to other programs of the Club through posters, bulletin boards and announcements, paying particular attention to members' behavior and interests.
14. Help members to challenge themselves and gain self-respect.
15. Teach members to resolve conflicts in a healthy manner.
16. Help members develop a positive level of self-confidence.
17. Insure members follow "expected behaviors" as outlined by direct supervisors.
18. Redirect inappropriate behaviors by approaching members in a professional manner.
19. Utilize "Time Out" and disciplinary reports when members' behaviors are in need of more than a verbal redirection.
20. Attend staff meetings and/or special meetings when necessary.
21. Assist in Club wide special events.
17. Must have a completed Criminal Background check.
18. Encourage achievement, sportsmanship and cooperation among members through a daily program of diversified activities.     
19. Have a general knowledge of all educational programs.
20. Have a basic understanding of how the available technology works. 

ADDITIONAL RESPONSIBILITIES:
1. Works with staff on special events and when necessary to carry out programs in all departments.
2. Sets and achieves an annual personal professional development plan.
3. Completes all other duties as assigned

RELATIONSHIPS:
Internal: Maintain close, daily contact with Club staff (professional and volunteer) to interpret and explain organizational mission. Has daily contact with the members as needed to discipline, advise, and counsel. 
External: Establishes contact with external community groups, schools, member’s parents and others to assist in resolving problems and to publicize the organization. 

SKILLS/KNOWLEDGE REQUIRED:
• Strong communication skills, both verbal and written. Ability to supervise and motivate volunteers.
• Ability to deal effectively with members including discipline problems. Demonstrated ability in working with young people, parents, community leaders.
• If age eligible a valid driver’s license and the ability to acquire a Chauffeur’s license is required for employees over age 21.
• First Aid and CPR, AED preferred but not required. 
• Must sign a disclaimer allowing the Boys & Girls Club to have a criminal records check conducted by the Bureau of Criminal Identification of the Department of Attorney General of the State of Rhode Island.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
Sitting, standing, active.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

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